Our support team is here to assist you with any questions regarding:
Commission tokens and subscriptions
Artist commissions
Payment issues
Account management
Technical difficulties
Contact Information
support@artplace.com
+63 (02) 1234-5678
Mon-Fri: 9:00 AM - 5:00 PM PHT
Frequently Asked Questions
Commission tokens are digital credits that allow you to create commission requests with artists on our platform. Each token allows you to create one commission request. New users receive 3 free tokens to get started.
You can subscribe for unlimited commissions by visiting our subscription plans page. We offer both monthly (₱299) and annual (₱2,999) plans, with the annual plan offering significant savings.
You can cancel your subscription at any time through your subscription management page. After cancellation, you'll still have access to unlimited commissions until the end of your current billing period.
We accept credit/debit cards, PayPal, GCash, and bank transfers for subscription payments. All transactions are secure and encrypted.